Privacy Policy

Last Updated: April 7, 2026

Our Commitment: We are committed to protecting your privacy and handling your personal data with transparency and care.

1. Information We Collect

We collect information you provide directly to us, including:

  • Account Information: Business name, email address, phone number, and password
  • Payment Information: Billing address and payment method details (processed securely through third-party payment providers)
  • Usage Data: Information about how you interact with our Service, including your flows, configurations, and usage patterns
  • Uploaded Content: Files, documents, and data that you upload for processing through our automation tools
  • Communication Data: When you contact support, we may collect the content of your communications

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or unauthorized use

3. Data Storage and Security

Regarding your data:

  • Your data is stored on secure servers with industry-standard encryption
  • We implement appropriate technical and organizational measures to protect your personal data
  • However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security
  • You are responsible for maintaining the confidentiality of your account credentials

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account termination:

  • We may retain your data for a reasonable period for legal compliance
  • You may request deletion of your data, subject to legal retention requirements
  • Some information may be retained in anonymized form for analytics purposes

5. Data Processing Responsibility - Important Notice

Your Data, Your Responsibility

Please understand that DashX Automation acts solely as a data processor when you use our automation tools.

  • You retain ownership of all data, files, and content you process through our Service
  • You are responsible for ensuring you have the necessary rights, licenses, and permissions to process any data through your Flows
  • We are not responsible for any claims, damages, or losses arising from the data you process, including but not limited to:
    • Processing of copyrighted material without proper licenses
    • Processing of personal data in violation of applicable privacy laws (e.g., GDPR, CCPA)
    • Any unauthorized access to or disclosure of data you process
  • You must comply with all applicable data protection laws when using the Service
  • We recommend that you implement your own security measures and backups for critical data

DashX Automation shall not be held liable for any consequences arising from the data you process or the Flows you create and execute.

6. Cookies and Tracking

We use cookies and similar tracking technologies:

  • Essential Cookies: Required for the Service to function properly
  • Analytics Cookies: Help us understand how users interact with our Service
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, though this may affect functionality.

7. Third-Party Services

We may use third-party services that process your data:

  • Payment processors for billing
  • Cloud infrastructure providers for data storage
  • Analytics services to improve our Service

These third parties have their own privacy policies governing their use of your information.

8. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information:

  • With your consent or at your direction
  • With service providers who assist in operating our Service
  • When required by law, court order, or governmental authority
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your personal data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us at the email provided below.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 18, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

DashX Automation
Email: privacy@dashx.com

By using DashX Automation, you acknowledge that you have read and understood this Privacy Policy.